Wellbeing

We provide expert support to help you on your learner journey. This includes mental health and neurodiversity, careers guidance and academic and financial challenges.

Supporting you to be mentally healthy in work

The Access to Work Mental Health Support Service, funded by the Department for Work and Pensions, supports individuals in both permanent and temporary employment who are experiencing mental health challenges. It’s easy to access, and there is no cost.

The service offers emotional well-being support and advice for up to nine months. You can use this service if you have a mental health concern (diagnosed or undiagnosed) that is making your job difficult or has led to workplace absence.

Neurodiversity and Learning Support

We have partnered with Support Connect, who provide help for any condition or challenge which makes learning difficult. This includes 1-to-1 support, mentoring, and technology such as computers with assistive software.

To be referred to Support Connect, you will need to speak with your tutor, who can arrange this for you. You will need to complete an online screener to identify any potential challenges. After that, you will be contacted by an expert workplace psychologist.

Academic and Financial Support

Do you find studying difficult? Or perhaps you’re facing new challenges, such as a change in family circumstances, a lack of motivation, or childcare duties that are impacting your apprenticeship? Maybe you’ve changed jobs.

JGA may be able to help with:

  • Paying for childcare arrangements
  • Work clothing

  • Benefits or financial support

  • Difficulties with your course and workload
  • Personal and relationship difficulties
  • Health, diet, smoking cessation and sexual health
  • Support is offered to all apprentices who get into trouble and reach the Disciplinary process

Perhaps you are worried that you might be affected by mental health conditions, or you may struggle with maths or find spelling particularly difficult. Historically, you might have thought that admitting your concerns would not be beneficial in work or education.

In recent years, attitudes towards these barriers to learning have changed, and government funding has been allocated to support many of these challenges. JGA works with professionals to assess these issues and provide you with guidance and tips on how best to cope, whether the issue is practical or related to health or mental health.

Your tutor can assist you with any pastoral care concerns.

More pastoral care services

In addition to the information above, we have compiled a PDF with more great services for you to access.