Lifebuoy rings on a ship

Learner Support

We are committed to working together to create a fantastic learning and work experience, and to ensure the highest levels of safety and wellbeing.

Our learners have the right to feel safe from:

  • neglect, bullying or discrimination
  • violence (at home, work or in learning)
  • abuse, radicalisation, sexual exploitation
  • substance misuse, gangs
  • FGM or forced marriage

If you are concerned about any of these issues or think you might be at risk then please contact, call Susan or Martin on 020 8426 2666 or your training provider’s Safeguarding Officer.

British Values

This is achieved because of our embrace of British Values:

  • Democracy
  • The rule of law
  • Individual liberty and mutual respect
  • Tolerance of those with different faiths and beliefs.

Please reflect on these values and how they enrich all of our lives. Discuss them with your Tutor-Assessor and find out their views.

Personal Development

A second key welfare issue for The JGA Group’s learners is personal development: whether this be with respect to health, confidence, attitude or more general growth to be happy, well-educated citizens.

We have produced a booklet of useful snippets on several personal development, behaviour and welfare issues which introduce topics to learners, prompt reflection and link to online resources.

View all our policies and resources


British Values Poster

British Values Poster thumbnail

Safeguarding Poster

Safeguarding poster in a frame