Service Designers improve or redesign services currently offered or develop and design new service propositions to meet the needs of the user, the business and other stakeholders. They take a user-centred, collaborative and exploratory approach to design the new service, iterating toward completion.
Service design differs from user experience (UX) as it focuses on how the user experience is internally created. It is a discipline in which the UK is a world leader.
We are delighted to have worked with the trailblazer, to become the first provider of the service designer apprenticeship and to be able to respond to the growing demand for service design skills in government, health, finance, business and professional services, retail, technology, charity and other sectors.