Your E-Portfolio: OneFile

We use OneFile as our e-portfolio system. It is where assignments are set, work is submitted and off-the-job training hours are logged. This page is designed to help you with any OneFile related enquiries.

We have put together is an FAQ guide to answer most of your OneFile Support enquiries and you can now raise support tickets through this page. Please select the option you require below.

OneFile logo

Support for Line Managers

Apprentice Line Managers also have access to OneFile to check progress and sign review forms.


JGA Safeguarding Video Guide

As part of your enrolment process for your apprenticeship, we require you to complete the JGA Safeguarding – ETF Learners Side-by-Side courses. Side by Side is a Prevent resource for learners from the Education and Training Foundation.

You will be required to complete the module and assessment for the topic in order for you to unlock your achieved certificate. When you have achieved all four modules mentioned below. When you have achieved all four modules mentioned below, please download your certificates and attach them to the JGA Safeguarding task that can be found within your OneFile portfolio. Please ensure you only complete the final sign off and submission once all FOUR certificates have been attached.

Any questions or issues with the JGA Safeguarding task, please raise a support ticket.

The modules will cover:

  • Radicalisation and Extremism
  • Staying Safe Online
  • What can you trust?
  • British Values