Your E-Portfolio: OneFile

We use OneFile as our e-portfolio system. It is where assignments are set, work is submitted and off-the-job training hours are logged. This page is designed to help you with any OneFile related enquiries.

We have put together is an FAQ guide to answer most of your OneFile Support enquiries and you can now raise support tickets through this page. Please select the option you require below.

OneFile logo

Support for Line Managers

Apprentice Line Managers also have access to OneFile to check progress and sign review forms.

Safeguarding Course

As part of your enrolment process for your apprenticeship, we require you to complete the JGA Safeguarding – ETF Learners Side-by-Side courses. Side by Side is a Prevent resource for learners from the Education and Training Foundation.

The modules will cover:

  1. Radicalisation and Extremism
  2. Staying Safe Online
  3. What can you trust?
  4. British Values

Please create a login and complete the Side-by-Side training

If you have issues with creating your account or trouble logging in please contact ETF support directly via support@etflearners.org.uk.

Video instructions on how to complete the Safeguarding courses can be found below.

Once you have completed all four modules in the course, you will be able to download your certificates. Please attach all four certificates to this task and submit them. After a member of JGA staff checks your certificates, your task will be signed off and marked as complete. Your learning aim for JGA Safeguarding within your portfolio will then show as 100% completed.

You will need to complete the module and assessment for each topic to unlock the corresponding certificate. After achieving all four modules, please download your certificates and attach them to the JGA Safeguarding task in your OneFile portfolio. Ensure that you only complete the final sign-off and submission once all four certificates have been attached.

If you have any questions or need help with the Safeguarding task, please raise a OneFile support ticket.