Live Events Spectator Safety Supervisor Level 3

Duration: 16 weeks

What does this qualification cover?

This qualification provides learners with a comprehensive understanding of the knowledge and skills required to work as a Steward Supervisor.

Who is it suitable for?

This qualification is aimed at learners who are currently working in, or aspiring to work in, supervisory roles within events and crowd control, including stadiums, festivals, racecourses, arenas, or any other environments involving crowd management.

image showing Stadium seating

Course Content

Learners will cover topics such as:

  • Preparing stewards and venues for spectator events
  • Monitoring and solving customer service problems
  • Developing and sustaining productive working relationships with stakeholders
  • Managing information for action and decision-making
  • Managing and maintaining stewarding in designated areas

Progression routes

Learners who achieve the Level 3 Certificate can progress to the Level 4 Certificate in Spectator Safety to become a Safety Officer.

Delivery

The course is delivered over 16 weeks, with workshops held in person at venues in Portsmouth and London one day a week, along with some additional live and online activities via Teams.

Eligibility

This course is free for individuals who meet certain eligibility criteria. To qualify for funding, you must be aged 19 or over and live in Portsmouth or London.

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