Spectator Safety Level 2

Duration: 8 weeks

This Highfield NVQ Level 2 Certificate is specifically designed for individuals who want to work as Safety Stewards in the events sector.

It is now a requirement for all stadiums to have staff with this qualification. The qualification meets the requirements outlined in the Football Licensing Authority’s Guide to Safety at Sports Grounds (commonly known as the Green Guide).

The qualification consists of 6 mandatory units and combines both performance and knowledge to develop the skills needed for working at events.

Delegates will receive scenario-based training to enhance their skills before working at events with spectators.

Course Units

  • Preparing for spectator events
  • Controlling the entry, exit and movement of people at spectator events
  • Monitoring spectators and dealing with crowd problems
  • Supporting the work of the team and organisation
  • Helping to manage conflict
  • Dealing with accidents and emergencies

Delivery Model

At the beginning of the course, delegates will attend a 2-day classroom session for ‘getting to know you,’ briefings, induction and the distribution and review of workbooks.

Weekly interactive support sessions of 1-3 hours will take place on Teams, with flexible timing to accommodate delegates’ shift patterns.

Throughout the course, there will be a minimum of two workplace observations and one day of face-to-face, scenario-based training.

The total duration of the course is typically 2 months.

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