We’ve topped the official statistics for learner and employer satisfaction in London

Winter 2017

London, November

The government has released the official statistics for learner and employer satisfaction and The JGA Group’s Apprenticeship provision has once again come out excellently. Hooray! Congratulations to everyone involved.

Here is a list of selected North West London based providers (if you know any others we should include then please comment below):

Table 3: FE Choices – Performance Indicators by Provider and Provider Type – England

Year Provider Learner
Satisfaction
Score
Employer
Satisfaction
Score
Combined
Score
Combined
Rank
16/17 EALING, HAMMERSMITH & WEST LONDON COLLEGE 80.4 64.6 145.0 5
16/17 WEST THAMES COLLEGE 79.6 92.2 171.8 2
16/17 UXBRIDGE COLLEGE 77.3 90.5 167.8 3
16/17 HILLINGDON LONDON BOROUGH COUNCIL 95.8 95.8
16/17 BRENT LONDON BOROUGH COUNCIL 96.9 96.9
16/17 HARROW COLLEGE 81.8 68.8 150.6 4
16/17 HAMMERSMITH AND FULHAM LONDON BOROUGH COUNCIL 92.0 92.0
16/17 JGA LIMITED 94.8 89.3 184.1 1
16/17 HILLINGDON TRAINING LIMITED 74.1 80.4 154.5 6
16/17 REDWOOD EDUCATION AND SKILLS LIMITED 74.1 67.6 141.7 7

The small print:

Notes:
Users should refer to the May 2014 release for information on all FE Choices indicators (2009/10 to 2012/13).  https://www.gov.uk/government/statistical-data-sets/fe-choices-performance-indicators

Learner Satisfaction
1. The Learner Satisfaction score is the percentage of respondents that would recommend the college/training organisation to their friends or family. The latest survey was undertaken between October 2016 and April 2017 and was based on views relating to training in the 2016/17 academic year.
2. “-“: Not available for example due to insufficient data or for data protection reasons.
3. The data for this indicator was last updated in July 2017.

Employer Satisfaction
1. The Employer Satisfaction score is the percentage of respondents that would recommend the college/training organisation to another employer (gave a response of 8 or higher out of 10 to this question). The overall score for 2016/17 is derived from a question which asked employers how likely they were to recommend their training provider to another employer. This question had six response options of ‘extremely likely’, ‘likely’, ‘neither likely nor unlikely’, ‘unlikely’, ‘extremely unlikely’ and ‘does not apply’. The overall score is the combined percentage of those answering ‘extremely likely’ and ‘likely’. The latest survey was undertaken between March and July 2017 and was based on views relating to training in the 2016/17 academic year.
2. Only statistically robust scores are shown. “-“: Not available for example due to insufficient data or scores not statistically robust.
3. The data for this indicator was last updated in September 2017.